Legal

Privacy Policy

This policy explains what information we may collect when you use clypio Utility Hub, how we use it, and the choices available to you.

Last updated:

1. Introduction

clypio Utility Hub ("we," "us," or "our") respects your privacy. This Privacy Policy describes our practices when you visit our website, use our online tools, or contact us for support.

By using the Service, you acknowledge that you have read this policy. If you do not agree, please discontinue use of the website.

2. Scope

This policy applies to:

  • Visitors browsing clypio Utility Hub pages.
  • Users interacting with our browser-based tools.
  • Individuals who contact us by email or other support channels.

It does not apply to third-party websites, apps, or services linked from our platform. Those parties maintain their own privacy policies.

3. Information we may collect

Information you provide. When you voluntarily contact us (for example, by email), we may receive your name, email address, message content, and any details you choose to include.

Tool input data. Many utilities process data locally in your browser (such as text you type into a formatter or values you enter into a calculator). In those cases, we do not intentionally store your inputs on our servers unless a specific tool clearly states otherwise.

Automatic technical data. Like most websites, we or our service providers may collect limited technical information, including:

  • IP address (often truncated or anonymized by analytics providers).
  • Browser type, device type, and operating system.
  • Pages visited, referring URLs, and approximate geographic region.
  • Date and time of access and general usage patterns.
  • Cookie or similar technology identifiers, where applicable.

4. How we use information

We use collected information to:

  • Operate, maintain, and improve website performance and tool reliability.
  • Understand aggregate usage trends and fix errors or abuse.
  • Respond to support requests and communicate about the Service.
  • Protect the security and integrity of our platform and users.
  • Comply with legal obligations and enforce our Terms of Use.

We do not sell your personal information.

5. Legal bases (where applicable)

If you are located in regions with data protection laws such as the GDPR, we process personal data based on one or more of the following grounds: your consent, performance of a contract or service request, legitimate interests in operating and securing the website (balanced against your rights), and compliance with legal obligations.

6. Cookies and similar technologies

We may use cookies, local storage, or similar technologies to remember preferences, measure traffic, or support advertising and analytics partners. You can often control cookies through your browser settings. Disabling cookies may affect certain features.

Third-party advertisers or analytics providers may set their own cookies when you interact with ad placements on our site. Their use of data is governed by their respective policies.

7. Advertising and third-party processors

We may display advertisements to support free access to tools. Ad partners may process limited technical data (such as device identifiers or coarse location) to deliver and measure ads. We encourage you to review the privacy policies of any third-party services you interact with through our website.

We may also rely on infrastructure providers (for example, hosting, analytics, or database services) who process data on our behalf under contractual safeguards appropriate to their role.

8. Data retention

We retain information only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law. Support emails may be kept for a reasonable period to resolve inquiries and maintain records. Aggregated or anonymized analytics data may be retained longer because it no longer identifies you.

9. Security

We implement reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children’s privacy

The Service is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us personal data, contact us and we will take appropriate steps to delete it.

11. International users

If you access the Service from outside the country where our servers or providers are located, your information may be transferred to and processed in other jurisdictions that may have different data protection laws. By using the Service, you understand such transfers may occur.

12. Your rights and choices

Depending on your location, you may have the right to:

  • Request access to personal information we hold about you.
  • Request correction or deletion of certain data.
  • Object to or restrict certain processing activities.
  • Withdraw consent where processing is consent-based.
  • Lodge a complaint with a supervisory authority.

To exercise these rights, email support@clypio.com. We may need to verify your identity before responding. You may also stop using the Service at any time.

13. Changes to this policy

We may update this Privacy Policy periodically. The "Last updated" date at the top of the page indicates when revisions were last made. Material changes may also be highlighted on the website where appropriate.

14. Related documents

Please also read our Terms of Use and About pages for additional context about how the platform operates.

15. Contact us

For privacy-related questions or requests, contact support@clypio.com. We will make reasonable efforts to respond within a timely manner.